Ace765 Privacy Policy — Your information is completely secure

Ace765 is a trusted online gaming platform serving Bangladesh and other countries through the ace765.net website and mobile application. Protecting your privacy is a core responsibility for ace765 — not just a legal obligation, but an ethical commitment.

In this Privacy Policy, ace765 explains why your personal data is collected, how it is used and stored, who it may be shared with, and what rights you have over your information.

Ace765 follows international data protection standards (GDPR-inspired principles). Every use of your data is tied to a specific, legitimate purpose. ace765 never collects more information than is necessary.

Ace765 may collect your information in several ways. The data collected falls into two categories:

Information you provide directly:

• At registration: full name, date of birth, email address, phone number, and current address.
• For KYC verification: a photo of your National ID, passport, or driving license.
• During financial transactions: payment method details (Mobile Banking/Nagad/Rocket number, USDT wallet address).
• When you contact support: your messages and a description of your issue.

Automatically collected information:

• Your IP address and device type (mobile/desktop).
• Browser type and operating system.
• Your browsing patterns and time spent on pages within the ace765 site.
• Gaming activity logs: which games you played, when you played them, bet amounts, and more.
• Information collected through cookies and similar tracking technologies.

Ace765 uses the information it collects for the following purposes:

Ace765 uses your data only for the purposes stated above. Your consent will be obtained before your data is used for any other purpose.

Ace765 never sells your data under any circumstances. However, limited information may be shared with certain third parties in specific situations:

• Payment Providers: Mobile Banking, Nagad, Rocket, or USDT payment gateways — only the information necessary to complete transactions.
• Legal Authorities: Disclosure of information may be required under a court order or government directive.
• Security Partners: Authorized service providers for fraud detection and AML compliance.
• Technology Partners: Cloud or hosting providers required to operate ace765's services.

In all such cases, ace765 ensures that third parties follow the same level of privacy protection. They cannot share your information with anyone else without ace765's authorization.

Ace765 does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration the account is active, and up to 5 years after closure as required by law.
• Transaction Records: Records will be retained for a minimum of 5 years in accordance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Records: Up to 2 years after the issue has been resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

After the designated period, ace765 securely deletes or anonymizes your data so it can no longer be identified.

Ace765 uses cookies on its website and app to enhance your experience. The types of cookies used on ace765 are:

• Essential Cookies: To maintain login sessions and ensure basic site functionality. Without these, the ace765 site will not work.
• Performance Cookies: To analyze which parts of the site are used most. This data is fully anonymized.
• Functionality Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant ace765 offers, only with your consent.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain ace765 features.

Ace765 has implemented industry-standard technical and organizational measures to protect your data:

• 256-bit SSL/TLS encryption — your data is fully protected during transmission.
• AES-256 encryption for data at rest.
• Two-factor authentication (2FA) is available to help secure your account.
• 24/7 security monitoring and anomalous activity detection system.
• Regular penetration testing and security audits.
• Staff access to data is role-based and strictly limited.

You have the following rights over your personal data on ace765:

Ace765's services are strictly for users aged 18 and above. ace765 does not knowingly collect data from minors or allow them to open accounts under any circumstances.

• Date of birth is verified at the time of registration.
• Proof of age documentation is required as part of the KYC process.
• If a minor is identified, the account is closed immediately.
• Any data collected from a minor will be deleted.

If you are aware that a minor has created an account on ace765, please notify ace765 support immediately.

Any third-party site linked from the ace765 website operates under its own privacy policy. ace765 is not responsible for how those sites collect or use your information.

Ace765's payment gateway partners (Mobile Banking, Nagad, Rocket, etc.) operate under their own privacy policies. ace765 shares only the information necessary to complete transactions.

• ace765 reviews the privacy practices of third-party service providers before engaging them.
• ace765 maintains a Data Processing Agreement (DPA) with all third parties.
• ace765 ensures that third parties use your data only for the purposes specified.

Ace765 may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, ace765 will notify members in advance via email or site notification.

Continued use of ace765 following any updates will be taken as acceptance of the revised policy. We recommend reviewing the ace765 Privacy Policy page periodically.

For any questions, concerns, or requests regarding the Privacy Policy, please contact ace765:

• Email: [email protected] (displayed as text only)
• Live Chat: available 24/7 on the ace765 website
• Response time: typically within 24–48 hours

Ace765 takes all privacy-related requests seriously and works to resolve them as quickly as possible.